Don't Burn The Hot Dogs - review “This book provides a great example of a critical business process with a prominent failure mode that produces a significant value-depleting consequence. It’s perfect for teaching specifically how the Lean Six Sigma approach to problem solving and waste elimination can help businesses large and small improve the way they operate and in doing so significantly reduce their costs, more specifically their COPQ, cost of poor quality. I’ve always had a great passion for finding and eliminating sources of excessive COPQ. As I told my staff and management peers, COPQ will eat your lunch and hang around for dinner if you let it. This book can help you be sure that doesn’t happen for your business, and you’ll never burn the hot dogs again!” Ron Smith, Retired Engineer & Operations Manager (December 2018)
"Caryn and I have been friends for a number of years. She is my favorite person to play tennis with and against. She is extremely trust worthy, and thus, someone I can confide in knowing my secrets will be safe. I always knew she was smart, but one day, when she told me she was writing a book on “sixth sigma” I was floored! My brother-in-law is a sixth sigma expert at a huge international company, and I was always curious about the tools used. I offered to proof read Caryn’s book. Caryn appreciated the favor, but selfishly I wanted to understand the tools used, to better understand sixth sigma.
The editing sessions were done in her house. With the Word file of her book open, I would suggest a spelling or grammatical correction, and she would study the comment, then, correct her program if she felt it was warranted. It was somewhat tedious, but fun at the same time. I loved working with her.
So, thank you Caryn, for letting me be a tiny part of your project. Thank you for the knowledge you gave me. And, most of all, thank you for being my friend."
Terry Sussman CPA with a masters in taxation and two years of law school. Owner of an electronics business that opened the first consumer video store in Chicago. Built the business into a chain in Illinois and Indiana. Now retired. (August 2018)
"When Caryn first told me that she and Ben were collaborating on a book to assist entrepreneurs planning to open or purchase a small business, I was very surprised to say the least. Knowing their extensive business backgrounds and Six Sigma experience, my initial thought was “ Oh - Oh this book will be way too technical for the average person who has little or no business knowledge”. So I decided to learn a bit history about the book. I asked Caryn several questions to find out about the origin and development of “ Don't Burn the Hot Dogs ”. Her responses demonstrated a commitment to help small businesses succeed. Caryn shared several sections of “ Don't Burn the Hot Dogs” with me as the book was being written. I must admit that as I read various chapters, my earlier skepticism about the book being too technical rapidly dissipated. Each chapter addresses its particular topic clearly and concisely and uses language that the average person with no or little business experience (like myself) can understand and implement. Beginning with how to create and execute a business plan; to the roles of partners, employees, and consumers; to marketing one's business successfully, detailed steps are presented throughout the book. “Don't Burn the Hot Dogs” unquestionably offers a pathway to success for any small business entrepreneur!"
Elaine Jarvis (August 2018)
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